UK, USA, Australia, Japan, etc
**We will be on vacation until March 10th, so we will not be accepting repairs until that date. If you need technical support, we can assist you online. Please reach out to Martin on Instagram, and we'll be happy to help you with whatever you need.**
*PLEASE FOLLOW THESE INSTRUCTIONS TO AVOID YOUR MACHINE GET STUCK ON CUSTOMS*
1) Prepare the shipping: put your machine into a box with €50 inside for return shipment, also put your name and Instagram account.
2) To avoid custom problems, send the machine as a GIFT, put it's an USED ENGRAVING MACHINE with a value of €15.
3) Send the machine: as a first option, use the official mail of your country.
4) Once you ship the machine, complete the form below:
Only if your warranty has expired, send €60 with your machine; this
includes new motor, spring kit and any other parts that may be damaged.